Member Services Representative III

  • Full Time
  • Anchorage, Alaska
  • $18-$22/hr USD / Year
  • Salary: $18-$22/hr


SRVC STAFFING AGENCY has an immediate opening for a service-minded and self-driven Member Services Representative

This position is accountable for conducting interviews with loan applicants, processing applications, collecting background information, and analyzing credit histories. 
In addition to assisting clients with daily banking needs, representatives will open new accounts and 
provide account information.
Excel and Microsoft Office proficiency is mandatory.
A plus is supervisory and loan experience and a minimum of two to three years of experience in banking or credit unions are required.

Essential Duties and Responsibilities Include:

  • Cross-selling a variety of products provided by the financial institutions
  • Interview applicants and request specified information for loan application
  • Act as a supervisor in the absence of the Branch Manager.  This includes the opening and closing of branches as needed.
  • Works loan to obtain approval from centralized lending and then closes a loan with the member.
  • Securing liens on motor vehicles and ensuring that the right documentation includes appropriate lien position on home equity loans.
  • Opens new accounts, checking, certificates, money markets, IRA, or CD accounts.
  • Processes and balances bond redemptions when necessary.
  • Teller duties as needed
  • Picking up and processing the Night Drop deposits from the branch ATM.
  • Other duties as assigned

Minimum Requirements:

  • Associates Degree or equivalent from two–year college or technical school;
  • Minimum of 2-3 years of banking or credit  union experience
  • Must be proficient with Microsoft Office and Excel
  • The background will be viewed
  • Drug-free environment

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